售后服务
shouhoufuwurexian yinxiansenshouhoukefudianhua：400-660-2205
gongzuoshijianzhouyizhizhouwu8:30-17:30
一、产品保修政策
1.1yinxiansenkejichanpinbaoxiuzhengce
xiaofeizhetongღguohefaqudaogoumaideyinxiansenxilierenyichanpin，ruguochuxianfeirenweisunhuaidexingnengguzhang，xiangyouyinxiansenpinpai“baoxiu／baotui／baohuan”（jiancheng“sanbao”）defuwuchengnuo。
1.ziqianౠshou、goumaizhiriqi7rinei，benchanpinꦗchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhekexuanzetuihuohuogenghuantongxinghaotongguigedeyinxiansenchanpinhuoxiuli；
2.ziqianshou、goumaizhiriqi8ri－15rinei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhekexuanzegenghuantongxing♈haotongguigedeyinxiansenchanpinhuoxiuli；
3.zigoumaizhiriqi12geyuenei，benchanpinchuxianfeirenweisunhuaidexingnengguzhang，xiaofeizhexiangyoumianfeibaoxiufuwu。
● mianfeibaohuan：chanpingoumaihouzaixiangguanbaohuanqineichuxianshebeixingnengwenti，jingguoyinxiansengongsihuoxiangguanrenzhengdailishang🐻jishujiancerenyuanquerenguzhang，qiewaiguanwuhuashang、baozhuangqiquan，kemianfeigenghuantongyixinghaohuoyugaichanpinxingnengxiangdangdexinpin。genghuanxialaidexiacibeipinguiyinxiansengong♓sisuoyou。
● mianfeibaoxiu：chanpingoumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti，jingguoyinxiansengongsijiancequerenguzhang，duiyufuhe“mianfeiweixiufanwei”de，jiangmianfeidui✨gaichanpinjinxingweixiujigenghuanguzhangjian。
● shoufeiweixiu：chanpingoumaihouzai♕xiangguanbaoxiuqineichuxianshebeixingnengwenti，jingguoyinxiansengong🅰sijiancequerenguzhang，duiyubufuhe“mianfeiweixiufanwei”de，jiangduigaichanpinjinxingyouchangweixiufuwu。
● zhongshenweixiu：zibaoxiuqihouzhichanpintingchan，yinxiansengongsifuzecichanpinzhongshenyouchangweixiufuwu。
● mianfeishengji：wosiyanfachudegexiliechanpinshengjibao、chanpinziliao、yonghushouce、chanpingonggao、changjianwenti、jiejuefangandengxinxihuidiyishijianfabuzaiwosiguanwangshang，ninkeyizaimhkwm.cnshangdedaojishuzhichi，mianfeixiazaisuogoushebeizuixinxiangguanxinxi。tongshiyekeyiyuwosijishugongchengshilianxi，womenjiangjiechengweininfu𒀰wu。
注：
1. benbaoxiuzhengce🐓neirongjingongcankao，youyugechanpinyou𝔍chayi，xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
1.2xialieqingkuangbushuyumianfeiweixiufanwei：
1. guobaoshangpin（chaoguosanbaobaoxiuqideshangpin）；huowufatigongshangpinꦛdefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhe꧃sanbaopingzhengxinxiyushangpinbufujibeitugaide。
2. shangpindexinghaohezhizaobianhaobeitugai、sihuihuowufabianren。
3. zaibengongsizhidingweixiuwangdianyiwaijishiyongfeibengongsilingbujianjinxingxiulihuogaizhuangyinqideguzhanghuosunღhuai。
4. youꦯyuhuozai、dizhen、shuizai、fengzaiไ、leijidengziranzaihaijiyichangdianya、gonghai、huaxuewuzhideqinshierzaochengdeguzhanghesunhuai。
&nb🐠sp; 5. elietiaojian（youyan、huichen、shouchao、zhisheyangguangdeng）xiashiꦓyong，huoweianshiyongshuomingshudeyaoqiushiyong、weihuerzaochengdeguzhanghesunhuai。
6. youyu、dieluo、yidong🐎、yunshu、yiwujinruhuofeibengongsisuozhizaodechanpindengyuanyinyinqideguzhanghuosunhuai。
&nꦰbsp; 7. youyuzhengchangmosunyinqidezhouqixingjiancha、weihu、weixiuhuozhouqixinggenghuanlingbujian。
&n😼bsp; &🎀nbsp;8. waiqiao、mianban、anjiandengwaiguanlingjianhequdongruanjian、dianyuanxianjifushudianlandengfujianyijihaoyongcailiaodegenghuan。
9. shiyongfeibengongsizhidingdeyin🥃xiansenzhengpinhaocaihuobenchanpinbuzhichidedayinjiezhisuo🎉yinqidezhiliangwenti。
注：
🌃👍 1. benbaoxiuzhengceneirongjingongcankao，youyugechanpinyouchayi，xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
二、产品退换货政策
2.1tuihuanhuobiaozhun
1. bixutigonggoumaipingzheng、baoxiukadengsanbaopingzheng。goumaipingꦡzheng、sanbaopingzheng、jishentiaomaxinxiyushangpinbufujibeitugaide𝔍，buzhichituihuanhuo。
2. biaoqiansedaiyichaifenghuoyishiyongde，biaoqiansedaibuzhichiwuli🧸youtuihuanhuo。rufeiyaotuihuanhuo，xukouchubiaoqiansedaichanpinjine。
𓆏 3. xiangguanfujianyishi，feichanpinzhiliangwentibuyutuihuanhuo，rufeiyaotuihuanhuo，fujiandengfeiyongxukouchu。
&nb♑sp; 4. weianzhaoshiyongshuomingshushiyong、weihu、baoguanerzaochengshangpinsunhuai，wufabanlituihuanhuo。
5.✅✱ jiaxingguzhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo，jingjiandingwuxingnengguzhang，buzhichibanlituihuanhuo
6. weijingshouquandeweixiu、wuꦐyong、pengzhuang、shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti，huosihui、tugaibiaotie、jiqixuꦿhao、fangweibiaoji。
2.2 yixiaqingkuangbuyubanlituihuanhuo
&nbs🎀p; 1. guobaoshangpin（chaoguosanbaobaoxiuqideshangpin）；
2. weijingshouquandeweixiu、wu🔯yong、pengzhuang、shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti，huosihui、tugaibiaotie、jiqixuhao、fangweibiaoji。
&🍌nbsp; 3. wufati🅠gongshangpindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
4. yichaifenghuoyishiyongde෴bangonghaocaibuzhichiwuliyoutuihuo，qitatongpinleishangpinsufengbaozhuangdakai、tongdian、kaijidengyishiyongde，chushangpinzishenzhiliangwentiwai，buzhichituihuanhuo。
5. jiaxinggu𝓀zhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo，jingjiandingwuxingnengguzhang，wufabanlituihuanhuo。
6. 🌌weianzhaoshiyongshuomingshushiyong、wei♈hu、baoguanerzaochengshangpinsunhuai，wufabanlituihuanhuo。
7. kehuhuofenxiaoshangjihuiyinxiansenkejidechanpinzaochengdewuliusunhuai，yinxiansenkejibuyutuihuanhuo。qingfenxiaoshanghuokehucanzhao《zhonghuarenmingongheguoyouzhengfa》diwuzhang 、《kuaidizanxingtiaoli》diജershiqitiao，xiangxiang𝓡guanwuliukuaidigongsisuopei。
三、国家法律所规定的功能性故障或商品质量问题
1. jingyouwosizhidinghuoteyueshouhoufuwuzhongxinjiancequerenzhiliangquexiandechanpin，bingchujujiancebaogao，kebanlituihuanhuo。 ꧃;
2. jingsuozaidijingxiaoshangshouhoubumenquerenshuyushangpinzhiliangwenti。kebanlituihuanhuo。
3♐. zaisanbaoyouxiaoqinei，tongyiguzhangxiuliliangci，rengbunengzhengchangshiyongdechanpin𒉰，pingxiulizhetigongdexiulijiluhezhengming，youwosijishubumenjiandingshuyuchanpinzhiliangquexianwentide，kebanlituihuanhuo。
4. jingguojiaxiangguanquanweibumenjiancejiandingfaxianwosichanpincunzaizhiliang💙quexian，youweijirenshen、caichananquanweixiande，kebanlituihuanhuo。
四、人为损坏界定标准
4.1 人为损坏定义
chuqurenweidediaoluosunhuai、jinshuisunhuai、richangmosundengzhiguanrenweisunhuai。
suoweiᩚᩚᩚᩚ🌼ᩚᩚᩚᩚᩚ𒀱ᩚᩚᩚde“renweisunhuai”bingfeirenkeyi、zhuanmen、youyidesunhuai，ershiyizhongbuzhengdangdeshiyong，birutandai、biaoqianzhiliangcha，qingjiefangshixuanyongbudang，dayinhuanjingbijiaochadengdeng；
da𒊎yintoudeshiyongshouming50gongli，danguiding“renweisunhuai”buzaizhibaofanweinei，youyuguoneikehuduitiaomadayinjideshiyongbijiaocuguang，shiyongyixiezhiliangbugao𝓡debiaoqian（biaoqianbiaomianbujie）hetandai（jigouyanzhong），shiyonghuanjinghuichenbijiaodadeng，zaochengdayintourenweisunhuaixianxiangyanzhong。
4.2 如何避免打印头“人为损坏”
1. jinliangshiyongyuanjipipeidebiaozhunhaocai，
2. jinliangshiyongzaihuanjingbijiaojiejingdechangsuo
3. jinliangbimianjuyoufushixingdewuzhijiechudayintou
4. jinliangjingchangxingqingjiedayintouhehaocaicanghe