售后服务
shouhoufuwurexian yinxiansenshouhoukefudianhua:400-660-2205
gongzuoshijianzhouyizhizhouwu8:30-17:30
一、产品保修政策
1.1yinxiansenkejichanpinbaoxiuzhengce
xiaofeizhetongguohefaqudaogoumaideyinxiansenxilierenyichanpin,ruguochuxianfeirenweisunhuaidexingnengguzhang🔜,xiangyouyinxiansenpinpai“baoxiu/baotui/baohuan”(jiancheng“sanbao”)defuwuchengnuo。
1.ziqianshou、goumaizhiriqi7rinei,benchanﷺpinchuxianfeirenweisunhuaidexingnengguzhang,xiaofeizhekexuanzetui💦huohuogenghuantongxinghaotongguigedeyinxiansenchanpinhuoxiuli;
2.ziqianshou、ඣgoumaizhiriqi8ri-15rinei,benchanpinchuxianfeirenweisunhuaidexingnengguzhang,xiaofeizhekexuanzegenghuantongxinghaotongguigeꦬdeyinxiansenchanpinhuoxiuli;
3.zigoumaizhiriqi12geyuenei,benchanpinchuxianfeirenweisunhuaidexingnengguzhang,xiaofeizhexiangyoumianfeibaoxiufuwu。
● mianfeibaohuan:chanpingoumaihouzaixiangguanbaohuanqineichuxianshebeixingnengwenti,jingguoyinxiansengongsihuoxiangguanrenzhengdailishangjishujiancerenyuanquerenguzhang,qiewaiguanwuhuashang、baozhuangqiquan,kemianfeigengᩚᩚᩚᩚᩚᩚᩚᩚᩚ𒀱ᩚᩚᩚhuantongyixinghaohuoyugaichanpinxingnengxiangdangdexinpin。genghuanxialaidexiacibeipinguiyinxiansengongsisuoyou。
● mianfeibaoxiu:chanpingoumaihouzaixiangguanbaoxiuqineichuxianshebeixingnengwenti,jingguoyinxiansengongsijiance🐈querenguzhang,duiyufuhe“mianfeiweixiufanwei”de,jiangmianfeiduigaichanpinjinxingweixiujigenghuanguzhangjian。
● shoufeiweixiu:chanpingoumaihouzaixiangguanbaoxiuqinei൩chuxianshebeixingnengwenti,jingguoyinxiansengongsijiancequerenguzhang,ღduiyubufuhe“mianfeiweixiufanwei”de,jiangduigaichanpinjinxingyouchangweixiufuwu。
● zhongshenweixiu:zibaoxiuqihouzhichanpintingchan,yinxiansengongsifuzecichanpinzhongshenyouchangweixiufuwu。
● mianfeishengji:wosiyanfachudegexiliechanpinshengjibao、chanpinziliao、yonghushouce、chanpingonggao、changjianwenti、jiejuefangandengxinxihuidiyishijianfabuzaiwosiguanwangshang,ninkeyizaimhkwm.cnshangdedaojiౠshuzhichi,mianfeixiazaisuogoushebeizuixinxiangguanxinxi。tongshiyekeyiyuwosijishugongchengshilianxi,womenjiangjiechengweininfuwu。
注:
1. benbaoxiuzhengceneirongjingongಞcankao,🐠youyugechanpinyouchayi,xiangxitiaokuanqingcanjiansuijibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
1.2xialieqingkuangbushuyumianfeiweixiufanwei:
1. guobaoshangpin(chaoguosanbaobaoxiuqideshangpin);huowufatigongshangpindefapiaojigoumaiping🔜zheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
2. shangpindexinghaohezhizaobianhaobeitugai、sihuihuowufabianren。
&🍬nbsp; 3. zaibengongsizhidingweixiuwangdianyiwaijishiyongfeibengongsilingbujianjinxingxiulihuogaizhuangyinqideguzhanghuosunhuai。
&nꦺbsp; 4. youyuhuozai、dizhen、shuizai、fengzai、leijidengziranzaihaijiyichangdianya、gonghai、huaxuewuzhideqinshierzaochengdeguzhanghesunhuai。
&nb💎sp;5. elietiaojian(youyan、huichen、shouchao、zhisheyangguangdeng)xiashiyong,huoweianshiyongshuomingshudeyaoqiushiyong、weihuerzaochengdeguzhanghesunhuai。
6.𝄹 youyu、dieluo、yidong、yunshu、yiwujinruhuofeibengongsisuozhizaodechanpindengyuanyinyinqideguzhanghuosun🍰huai。
🌟 7. youyuzhengchangmosunyinqidezhouqixingjiancha、weihu、weixiuhuozhouqixinggenghuanlingbujian。
8. waiqiao、mian🌼♐ban、anjiandengwaiguanlingjianhequdongruanjian、dianyuanxianjifushudianlandengfujianyijihaoyongcailiaodegenghuan。
&nb༒sp; 9. shiyongfeibengongsizhidingdeyinxiansenzhengpinhaocaihuobenchanpinbuzhichi꧃dedayinjiezhisuoyinqidezhiliangwenti。
注:
1. benbaoxiuzhengceneirongjingongcankao,youyugechanpinyouchayi,xiangxitiaokuanqingcanjiansuiꩲjibaoxiupingzheng。
2. cibaoxiuzhengcezhishiyongyuzhongguodaludiqu
二、产品退换货政策
2.1tuihuanhuobiaozhun
&n🃏bsp; 1. bixutigonggou꧒maipingzheng、baoxiukadengsanbaopingzheng。goumaipingzheng、sanbaopingzheng、jishentiaomaxinxiyushangpinbufujibeitugaide,buzhichituihuanhuo。
2. ♕biaoqiansedaiyichaifenghuoyishiyongde,biaoqiansedaibuzhichiwuliyoutuihuanhuo。rufeiyaotuihuanhuo,xukouchubiaoqiansedaichanpinjine。
&nbs🌳p; 3. xiangꩲguanfujianyishi,feichanpinzhiliangwentibuyutuihuanhuo,rufeiyaotuihuanhuo,fujiandengfeiyongxukouchu。
4.꧟ weianzhaoshiyongshuomingshushiyongཧ、weihu、baoguanerzaochengshangpinsunhuai,wufabanlituihuanhuo。
5. jiaxingguzhanghuoyingerenshiyonghuanjingyingxiangshiyongxiaoguo,jingjiandingwuxingnengguzhang,buzhichibanlituihuanhuo 𒈔;
6. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti,huosihui、tugaibiaotie、jiqixuhao、fangweibiaoji。&𒁃nbsp;
2.2 yixiaqingkuangbuyubanlituihuanhuo
1. ﷽guobaoshangpin(chaoguosanbaobaoxiuqideshangpin);
&nbs🍨p; 2. weijingshouquandeweixiu、wuyong、pengzhuang、shuhu、lanyong、jinye、shigu、gaidong、buzhengquedeanzhuangsuozaochengdeshangpinzhiliangwenti,huosihui、tugaibiaotie、jiqixuhao、fangweibiaoji。
3ඣ. wufati🦹gongshangpindefapiaojigoumaipingzheng、baoxiukadengsanbaopingzhenghuozhesanbaopingzhengxinxiyushangpinbufujibeitugaide。
4. yichaifenghuoyishiyongdebangonghaocaibuzhichiwuliyoutuihuo,qitatongpinleishangpinsufengbaozhuangdakai、tongdian、kaijidengyishiyongde,chu♕shangpinzishenzhiliangwentiwai,buzhichituihuanhuo。
5. jiaxingguzhanghuoyingerenshiyonghuanjing♑yingxiangshiyongxiaoguo,jingjiandingwuxingnengguzhang,wufabanlituihuanhuo。
6. weianzhaoshiyongshuomingshushiyong、weihu🤡、baoguanerzaochengshangpinsun𝐆huai,wufabanlituihuanhuo。
&nbs🌜p; 7. kehuhuofenxiaoshangjihuiyinxiansenkejidechanpinzaochengdewuliusunhuai,yinxiansenkejibuyutuihuanhuo。qingfenxiaoshanghuokehucanzhao《zhonghuarenmingongheguoyouzhengfa》diwuzhang 、《kuaidizanxingtiaoli》diershiqitiao,xiangxiangguanwuliukuaidigongsisuopei。
三、国家法律所规定的功能性故障或商品质量问题
1🐲. jingyouwosizhidinghuoteꦆyueshouhoufuwuzhongxinjiancequerenzhiliangquexiandechanpin,bingchujujiancebaogao,kebanlituihuanhuo。
2. jingsuozaidijingxiaoshangshouhoubumenquerenshuyushangpinzhiliangwenti。kebanlituihuanhuo。
3. zaisanbaoyouxiaoqinei,♛tongyiguzhangxiuliliangci,rengbunengzhengchangshiyongdechanpin,pingxiulizhetigongdexiulijiluhezhengming,youwosijishubumenjiandingshuyuchanpinzhiliangquexianwentide,kebanlituihuanhuo。
4. jingguojiaxiangguanquanweibumenjiancejiandingfaxian♏wo🎉sichanpincunzaizhiliangquexian,youweijirenshen、caichananquanweixiande,kebanlituihuanhuo。
四、人为损坏界定标准
4.1 人为损坏定义
chuqurenweidediaoluosunhuai、jinshuisunhuai、richangmosundengzhiguanrenweisunhuai。
suoweide“renweisunhuai”bingfeirenkeyi、zhuanmen、youyidesunhuai,ershiyizhongbuzhengdangdeshiyong,📖birutandai、biaoqianzhiliangcha,qingjiefangshixuanyongbudang,dayinhuanjingbijiaochadengdeng;
dayintoudeshiyongshouming50gongli🃏,danguiding“renweisunhuai”buzaizhibaofanweinei,youyuguoneikehuduitiaomadayinjideshiyongbi𒁏jiaocuguang,shiyongyixiezhiliangbugaodebiaoqian(biaoqianbiaomianbujie)hetandai(jigouyanzhong),shiyonghuanjinghuichenbijiaodadeng,zaochengdayintourenweisunhuaixianxiangyanzhong。
4.2 如何避免打印头“人为损坏”
1. jinliangshiyongyuanjipipeidebiaozhunhaocai,
2. jinliangshiyongzaihuanjingbijiaojiejingdechangsuo
3. jinliangbimianjuyoufushixingdewuzhijiechudayintou
4. jinliangjingchangxingqingjiedayintouhehaocaicanghe